Privacy Policy
Last updated: July 9, 2026
5280 Parking, a brand of VIP Parking Solutions ("we," "us," or "our"), respects your privacy. This Policy explains what personal information we collect, how we use it, and the choices you have. It applies to our websites, our OpenParking software, and the full-service parking programs we operate.
Information we collect
- Contact and account information — name, email address, phone number, and, for operators, company and property details.
- Vehicle and permit information — license plate, vehicle description, unit or space number, and permit type.
- Payment information — processed by our payment providers. We receive limited details such as the last four digits of a card and transaction status; we do not store full card numbers.
- Usage and device information — IP address, browser type, pages viewed, and similar analytics data collected through cookies and tools like Google Analytics.
- Communications — messages you send us by form, email, or text, and our replies.
How we use information
- To sell, issue, and manage parking permits and process payments.
- To provide resident and guest support and respond to inquiries.
- To operate parking enforcement, including verifying whether a vehicle has a valid permit.
- To operate, maintain, and improve our websites and software.
- To send service-related messages such as confirmations, renewal reminders, and account notices.
- To comply with legal obligations and enforce our terms.
Text messages
Our SMS support program is customer-initiated and used only for support conversations you start; we do not send marketing texts from that line. Reply STOP to opt out. See our SMS Opt-In Policy for details.
How we share information
We do not sell your personal information. We share it only as needed to run our services:
- Service providers — payment processors, hosting, communications, mapping, and license-plate recognition vendors who process data on our behalf.
- Property owners and managers — where we operate a parking program on their behalf, we share permit and enforcement information necessary to administer parking at their property.
- Legal and safety — when required by law, to enforce our terms, or to protect the rights, property, or safety of our customers or others.
Cookies and analytics
We use cookies and analytics tools to understand how our sites are used and to improve them. You can control cookies through your browser settings; disabling them may affect some features.
Data retention
We keep personal information for as long as needed to provide our services and for legitimate business or legal purposes, after which we delete or de-identify it.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications. Depending on your state, you may have additional rights under laws such as the Colorado Privacy Act. To make a request, contact us using the details below.
Children
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this Policy
We may update this Policy from time to time and will revise the "Last updated" date above when we do.
Contact
5280 Parking (VIP Parking Solutions)
1942 Broadway Ste 314c, Boulder, CO 80302
Phone: 720-372-1015
Email: adam@vipparkingsolutions.com